SHIPPING & DELIVERY

 

Shipping Merchandises:

Shipping fee of any product will be included in the total purchase price.

Shipping & Delivery Guidelines:

Tresses by Marie Mikel assures our shipping methods will provide the most securest, most cost efficient and the most favorable delivery time for our customers’ orders. All merchandise should be received in 2-5 business days, excluding holidays

Shipping Delays:

Tresses by Marie Mikel will provide our customers an estimated delivery date based upon the shipping information received from the customer. We are not responsible for late shipment due to incorrect shipping addresses, weather, holidays or carrier delays. We entrust that our shipping partner will deliver your package on time. If your package is delayed Tresses by Marie Mikel will not offer a reimbursement of shipping charges.

A product is subject to being delayed an additional 2-3 days until verification if

  • The billing address and shipping address is not the same
  • Payment using a credit card, pay-pal or western union has been declined or not approved

Wrong Address Disclaimer:

It is the responsibility of the customer to provide the correct shipping address. If you made an error in providing the correct information please contact us immediately before your shipment goes out. If your order has already been shipped we are no longer responsible for the order. There shall be no reimbursement to the customer. Should the order be returned to our business we will then notify the customer. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS

Orders Outside the Radius:

Any orders outside our 25 miles radius will be processed the same as a high volume order.

Product Availability:

  • Back Orders:

It will take up to 3-7 business days for a customer to receive a back order.

  • Out of Stock:

If the product in unavailable or we are unable to fulfill the order we will immediately contact the customer to see if they are interested to substitute the product. If a substitution is not acceptable the customer may terminate the sale and a full refund is guaranteed.

Note: Prices, specifications and availability of products are subjected to change without notice.