Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

Tresses By Marie Mikel will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor we cannot guarantee hair color or texture. Our natural hair comes in a straight, wavy  or curly patterns and the color will range between a natural 1b or 2, which we refer to as a natural black and/or a natural brown color. Please be forewarned,  in some cases, we may have lighter pieces that are available upon request but not guaranteed. We will do our best to meet your request based on the inventory on hand.


Tresses By Marie Mikel terms of payment are always 100% upfront. For our retail customers, we accept all major credit cards via Paypal as a safe and secure form of payment for you and Tresses By Marie Mikel.

Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released.


Tresses By Marie Mikel  reserves the right at our discretion to make changes to prices, policies and procedures. Please refer to this page periodically for updates and/ or changes.


Tresses By Marie Mikel does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. Tresses By Marie Mikel,  will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to the product and services. Customer agrees that for nay liability related to the purchase of products, Tresses By Marie Mikel,  is not liable  or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement.